“Connection expired” on a cloud

To read your books from Dropbox, Google Drive, OneDrive or Box, Kevra uses a permission you gave it when you connected the cloud. That permission renews by itself, but sometimes the cloud stops accepting it. The library then shows in red with Connection expired: reconnect it (⋯ menu).

Why it happens

• You changed the password of that account (Dropbox, Google, Microsoft or Box).
• You removed Kevra's access from the cloud's security settings.
• The cloud signed that account out of its sessions.
• It went unused for a long time (Box, for instance, expires unused permissions; Kevra renews them every week to prevent it).

How to reconnect

1. In Library, tap the library name at the top to open Your libraries.
2. Tap the three dots on any of your libraries and choose Manage your libraries.
3. Find the one that says Connection expired, tap its ⋯ menu and choose Reconnect.
4. Sign in to the cloud with the same account and accept the permission.

The library is renewed as it was: it isn't duplicated, and you keep what you've read, the book details and the name you gave it.

Note: only the person who connected the library can reconnect it. If it's a library shared with you, let its owner know.

Your home servers and Audiobookshelf

They don't use this kind of permission, but they may also ask you to sign in again. You'll see, for example, "Your session with the server has expired. Sign in again." Open that server and type your username and password again. See your home servers and Audiobookshelf.

Common questions

Have I lost my books? No. Your files are still in your cloud, and your progress is in your Kevra account. Anything you've already downloaded to your phone can still be read in the meantime.

I reconnected and nothing changed. Make sure you signed in with the same cloud account. If you connect a different one, Kevra treats it as a separate library.

I don't see "Reconnect". That option is for Dropbox, Google Drive, OneDrive and Box. For other libraries, remove it and connect it again, or write to us.

More about clouds in cloud libraries.