Manage your subscription
Subscribe, change plan, cancel, restore purchases, redeem a code and manage your devices.
All of this lives in Settings → Account → Subscription (tap your photo in the top right corner to open Settings).
Note: during the beta this screen may only show your plan, with the message "During the beta, your plan is a gift from Kevra." While that's the case, there's nothing to buy or cancel.
Subscribe
- Open Subscription.
- On the Plus or Pro card, tap Subscribe for… (or Start… free if there's a trial).
- Confirm the payment in the App Store or Google Play.
Your phone's store handles the billing. The subscription renews automatically at the end of each period unless you cancel at least 24 hours before.
Change plan
- Upgrade (Plus to Pro): tap the subscribe button on the Pro card.
- Downgrade (Pro to Plus): tap the Plus button. Before switching, Kevra shows you until when you keep your current plan and what you'll lose afterwards.
Cancel
Subscriptions are cancelled in the store, not in Kevra:
- iPhone and iPad: system Settings → your name → Subscriptions.
- Android: Play Store → Profile → Payments & subscriptions.
On the Free card there's Downgrade to Free, which shows what you'll lose and reminds you where to cancel. You keep everything in your plan until the end of the period you've already paid for.
Note: if you had books in Kevra Cloud, they're deleted 30 days after you leave Pro. Download them first.
Restore purchases
Changed phones or reinstalled the app? Tap Restore purchases at the bottom of Subscription. If nothing turns up, you'll see "No previous purchases found.": check that you're using the same store account you paid with.
Redeem a code
If you have a gift or promo code:
- In Subscription, scroll down to Redeem a code.
- Type it in and tap Redeem.
The code's time is added on top of whatever you already have.
Note: codes can't be redeemed inside the app on iPhone and iPad (Apple requires this). You can redeem it on an Android device with your account; the plan goes with your account.
Your devices
In Subscription → Manage devices you can see which devices sync your progress and when they were last active. Remove frees up a slot: that device stops syncing until it signs in again.
On the Free plan, 2 devices sync. If you see "This device isn't syncing: you've reached your plan's device limit.", remove one you no longer use or move to Plus. See my position isn't syncing.
Questions about what each plan includes? See plans.
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