Troubleshooting

When something doesn't work as expected.

• A book has a strange name or no coverWhy Kevra sometimes doesn't recognize a book and how to fix it by hand.
• “Connection expired” on a cloudWhat it means when a Dropbox, Google Drive, OneDrive or Box library shows as expired, and how to reconnect it.
• My position isn't syncingWhat to check if a book doesn't open where you left off on another device.
• Offline: what works and what doesn'tKevra is built to read without internet. Here's what you can do offline and what waits until you're back.
• I can't open a bookWhat to do if a book won't open, won't get into your library or Kevra says it has DRM.